If you need urgent medical care, you can go to a hospital emergency room. Hospitals are required to admit you, if your life is in danger. If you do not have an Ontario Health Insurance (OHIP) card, you will get a bill for the services provided by the hospital. If you cannot pay the bill, speak with your worker at your local AIDS service organization (ASO) or a lawyer. Do not let the prospect of a bill prevent you from going to a hospital emergency room if you are in need of urgent medical care.

If you are in crisis and need someone to talk to or need information, call the Mental Health Helpine at 1-866-531-2600 (toll-free). The Helpline is available 24 hours a day. Calls are free and confidential.

Key Information Directory

Telehealth Ontario is a free and confidential telephone service where you can receive health advice or general health information from a Registered Nurse.

Distress Centres Ontario is a 24-hour phone line for people looking for support or help with mental health and other health issues. To find a Distress Centre in your city or town, click here

ConnexOntario provides free and confidential information about mental health services and support in communities across Ontario. Call 1-866-531-2600 24/7 from anywhere in Ontario.

Mental Health Helpine provides information about mental health services in Ontario. If you have an emergency, crisis intervention services can be found at the Mental Health Helpline. Call 1-866-531-2600 (toll-free). The Helpline is available 24 hours a day. Calls are free and confidential.

Canadian Mental Health Association (CMHA) Crisis Intervention Services

For crisis intervention services in your community, find a local branch here.


Safe Beds for Emergencies

Some areas of Ontario have safe beds for people in crisis. Further information is available 24/7 at 1-866-531-2600 or http://www.connexontario.ca/.



Assaulted Women’s Help Line

Toll-free in Ontario: 1-866-863-0511
Toll-free TTY: 1-866-863-7868

Ontario Network of Sexual Assault/Domestic Violence Treatment Centres

The Ontario Network of Sexual Assault/Domestic Violence Treatment Centres is made up of 35 hospital-based centres that provide 24/7 emergency care to women, children, and men who have been sexually assaulted or who are victims or survivors of domestic violence abuse.


Youth Help Lines

Kids Help Phone 1-800-668-6868
Lesbian Gay Bi Trans Youth Line 1-800-268-9688 (toll-free in Ontario)


Problem Gambling

Ontario Problem Gambling Helpline 1-888-230-3505

Drugs and Alcohol

Drug and Alcohol Helpline 1-800-565-8603


Suicide Prevention

The Centre for Suicide Prevention is an education centre that gives people and organizations the information, knowledge, and skills necessary to respond to the risk of suicide.

Ontario Association of Suicide Prevention provides resources, education, facts, figures, news, and upcoming events.

The Canadian Association for Suicide Prevention provides information on where to find support, including a guide for early responders and a prevention toolkit for schools. The site also provides a list of crisis centres.